I recently purchased an auto policy through State farm, in the beginning of the month. Effective would have been 9/1/2025. Paid 3 months up front, and where did for mail ID cards and policy. Never received one piece of mail nor my ID cards at my address. Instead address located in a different town was getting all State farm mail. Could not understand why they could not update the proper information. When quoted price was told I could pay my policy before, of course, 6 mos. That was changed to need to pay ASAP! Only for new customer. Made numerous calls weekly to inform about the problem with the mail, only then found out about the payment problem. Absolutely too much stress and frustration 4 weeks, which led to cancellation before effective date. We'll have to wait 10 business days for my refund of over $550, check being mailed! I sure hope it gets to my address! Nothing like more frustration and stress waiting to hopefully receive my money back as fast as they took it!

Sandra Simpson Insurance has my Home, my home Auto and my Business auto insurance. Its actually a pleasure speaking with the staff. I cant say enough good things. People you can trust!

I had a very pleasant and productive conversation with Linda this morning. She was polite and knowledgeable. She answered all my questions and went the extra yard to get the information I needed.

I worked with Jason G for my auto and home insurance, and he was excellent throughout the process. He was knowledgeable, took the time to explain my options clearly, and responded quickly to any questions I had. I really appreciated his professionalism and responsiveness. Highly recommend!

JANICE PERCIBALLI - "Best Insurance Rep I have ever dealt with!!!" Janice always takes the time to understand my specific needs and provide me with coverage options most suitable. Thank you for your assistance these many many years - always quick to reply and always knowledgeable..... great personalized service.